I made an appointment at the salon in ulta and was scheduled for a trim. My hair is thick long and curly. One of the hairdressers did a HORRIBLE job on me. She left my hair choppy and uneven layers. One side of my hair was in a straight cut and the other side was in a “v” cut.
My eyebrows have never looked better! Janina at the salon is literally a miracle worker. I've been going to her since I moved to MD, just about two years ago. It is pricey, at $21 a wax is definitely higher than I've ever paid, but to me it is so worth it. She is very precise and spends a lot of time making sure my brows are perfect!
They don't have the staff available to provide the services you need when you need them.
I honestly don’t recommend this ulta unless you have the manager for your hair dresser.
Unfortunately she could only fix it as much as she could without taking any length away. So basically I have to grow out my hair for it to look normal again.
Im not a thief and I don't feel comfortable staying in a store trying to browse hundreds of products, while being monitored the whole time. I havent been in Ulta in a while, and I won't be returning. Next time I'll shop online, or go somewhere else. I dont remember them having security when they first opened this location.
It will be a long long time before I consider shopping in the Columbia Gateway store AGAIN! Always, always, at lunch time when the store is so busy, 1 person is running the register. Other associates walking around doing NOTHING and the line today was at least 10 people deep. I dropped my bag and walked out. This isn't the first time this has happened, it happens all the time. Your associates need to learn how to prepare for the lunch crowd and learn to schedule appropriately. They are also always low or out of products! I'm only giving 1 star because I had to before posting.
I had to catch a flight right after the hair cut so I left ulta with my hair blow dried but Un styled. When i finally straightened my hair I was horrified with the results. I had to go back to ulta for a re-do. Luckily the manager knew what she was doing and fixed my hair.
Ulta Beauty is a US Hair Care Studio based in Elkridge, Maryland. Ulta Beauty is located at 8241 Gateway Overlook Dr, Elkridge, MD 21075, USA.
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